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Help Desk
We have listed the most frequently asked question below in order to aid you in finding answers to your questions.

Products

Will you bring in more stocks?

Will I get reimbursement for items I ordered that is currently on discount?

Why I can’t find the items that your Models carry?


Orders

Can I change my orders?

Can I cancel my orders?

What should I do if I miss my chance to change/cancel order?

How do I know my order has been placed?

Payments

What are the available payment methods?

What if I do not have a PayPal account?

What currency do you use?

How do I select currency?

When will I be charged?


Deliveries

Can I collect from your warehouse?

Where do you deliver to?

Which courier service do you use?

When will my order be shipped?


Returns

What can I do if I’m not satisfied with my purchase?

What can I do if I received a faulty item?

What can I do if I received an incorrect item?


Registration

Why do I have to register an account?

Will my information be leaked?

Contact Us

If you still can’t find answer to your question, please contact us.